Privacy Policy Overview

This privacy policy outlines how we handle personal data in compliance with applicable laws.

Policy guidance

This overview highlights the main areas addressed in this notice and where to find related assistance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Phone
+27 78 278 1168
Address
4 Loop Street, Cape Town, 8001
General inquiries
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Requests for exercising rights will be addressed promptly and in accordance with legal requirements.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant updates to this privacy policy via our website.

Material changes to this policy are communicated through appropriate channels.
01

Data Collection Practices

We collect personal information such as names, contact details, and financial information necessary for providing legal services to retirees.

The categories of data collected depend on how users interact with our services.
02

Sources of Data Collection

We obtain data from user submissions, forms, and interactions with our website and services.

Data is received directly from users or generated through service interactions.
03

Types of Cookies Used

We use essential cookies for functionality and analytics cookies to improve user experience.

Cookies vary by purpose and may be session-based or persistent.
04

Cookie Management

Cookies can be managed through browser settings, allowing users to control their data preferences.

Users may adjust cookie preferences through browser settings at any time.
Processing category

Purposes of Data Processing

Personal data is processed to provide legal services, improve user experience, and comply with legal obligations.

Note
Processing is limited to the purposes described in this policy.
Processing category

Data Sharing with Partners

We engage service providers who assist in our operations and are obligated to protect your data.

Note
Third parties receiving data are bound by confidentiality obligations.